Halloran
Reputation Management
Building executive visibility before you need it
Elena Halloran
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6 min read
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Waiting until a crisis to introduce your CEO to the press is the most expensive way to do it.
The first time many reporters hear a CEO’s name is the day something goes wrong. That’s the worst possible introduction. There’s no track record to refer to, no sense of how the person thinks, and no reason to give them the benefit of the doubt.
Executive visibility is the work of fixing that before it matters. It isn’t vanity, and it isn’t about making a leader famous. It’s about making sure the people who will one day judge your company already have a reasonably accurate picture of who runs it.
Who actually needs to know your executives
Visibility doesn’t mean everyone. For most mid-market companies, the audience is small and specific:
The eight to fifteen reporters who cover your sector
The analysts and advisers your buyers and investors listen to
Investors, existing and prospective
Potential senior hires
Your own employees, who read external coverage more closely than anyone
A visibility programme is designed around those people, not around reach.
The three things that build a reputation
In our experience, credible executive profiles are built from three kinds of activity, in roughly this order.
1. A clear point of view
Before anything is published, the executive needs two or three things they genuinely believe about their industry and can explain with evidence. Not slogans: positions. “Small-business lending is mispriced because banks can’t see cash flow” is a point of view. “We’re passionate about empowering businesses” is not.
We usually find these in a couple of long conversations. The executive already has them. They just haven’t said them out loud to anyone outside the company.
2. Consistent, useful writing
Bylines and op-eds let an executive show how they think without the risk of a live interview. We draft them in the executive’s own voice, from recorded conversations, and place them where the target audience actually reads.
Two strong pieces a quarter will do more than a stream of generic commentary. Each should teach the reader something specific.
3. Selective interviews and stages
Once there’s a published point of view, interviews become much easier. Reporters have something to ask about, and the executive has already practised their arguments in writing. Speaking slots follow the same logic: fewer, better-chosen events where the audience matters.
A reputation is what people assume about you before you’ve said a word. Visibility is how you shape that assumption.
Why timing matters so much
Every visibility programme we’ve run has had the same shape. The first three months feel slow: interviews, drafting, relationship-building, a first placement. Between months four and nine the pieces compound, and reporters start calling for comment. By the end of the first year, the executive is part of how their sector is discussed.
That’s why we push clients to start in a quiet period. A new CEO, a funding round or a leadership change is a natural trigger, but starting after a crisis has begun means doing all of this under pressure, with a hostile first impression already set.
What it costs to wait
We’ve seen the difference directly. When an executive who has written, spoken and been quoted fairly for a year faces a difficult story, reporters call them for their side, and coverage includes it. When an unknown executive faces the same story, coverage is often written from the other side’s material, because it’s the only material available.
In one case we worked on, a new CEO had just ten weeks to establish a public record before a contested vote. It worked, but it would have been far easier with a year.
There’s a quieter cost too. Executives who are visible attract better candidates, get invited into the conversations where their industry’s rules are being shaped, and find that partners and customers already know what they stand for. None of that shows up in a coverage report, but all of it compounds.
How to start
If you’re considering a visibility programme, begin with three questions:
Which two or three people outside the company most need to trust your leadership in the next 12 months?
What does your CEO believe about your industry that most of their peers don’t say publicly?
What would a reporter find if they searched your CEO’s name today?
The answers usually make the case on their own.
One email a month. Only when we have something useful to say.
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